Privacy Policy

Privacy Policy

Last updated: 29 January 2026

1. Introduction

Welcome to My Kundli AI ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Vedic astrology services through our website and mobile application.

This policy is compliant with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 of India.

2. Information We Collect

2.1 Personal Information

We collect the following personal information that you voluntarily provide:

  • Identity Information: Full name, gender, date of birth, time of birth
  • Contact Information: Email address, phone number
  • Location Information: Place of birth (city, state, country), current location for accurate astrological calculations
  • Account Information: Login credentials, profile preferences
  • Payment Information: Transaction details (processed securely through Razorpay; we do not store your card details)

2.2 Sensitive Personal Data

Under Indian law, certain data is classified as Sensitive Personal Data or Information (SPDI). For our astrological services, this may include:

  • Birth details (considered personal by nature)
  • Financial information related to payments
  • Any health-related queries you may share during consultations

2.3 Automatically Collected Information

  • Device information (browser type, operating system)
  • IP address and approximate location
  • Usage data (pages visited, features used, time spent)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

  • Astrological Services: To generate accurate birth charts (Kundli), horoscopes, compatibility reports, and personalized predictions
  • Account Management: To create, maintain, and secure your account
  • Communication: To send you daily horoscopes, service updates, and respond to your queries
  • Payment Processing: To process subscription payments through Razorpay
  • Service Improvement: To analyze usage patterns and improve our AI-powered predictions
  • Legal Compliance: To comply with applicable Indian laws and regulations

4. Data Storage and Security

We implement reasonable security practices and procedures as mandated under the IT Rules, 2011:

  • Data is stored on secure cloud servers (Firebase/Google Cloud) with encryption at rest and in transit
  • Access to personal data is restricted to authorized personnel only
  • We use industry-standard encryption (TLS/SSL) for all data transmissions
  • Regular security audits and vulnerability assessments are conducted
  • Payment processing is handled by RBI-compliant payment gateway (Razorpay)

Data Retention: We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data only in the following circumstances:

  • Service Providers: With trusted third parties who assist in operating our services (cloud hosting, payment processing, AI services)
  • Legal Requirements: When required by law, court order, or government authority in India
  • Business Transfers: In case of merger, acquisition, or sale of assets (with prior notice)
  • With Your Consent: For any other purpose with your explicit consent

Third-Party Services Used:

  • Firebase (Google) - Authentication and database
  • Google Gemini AI - Astrological interpretations
  • Razorpay - Payment processing
  • Vercel - Website hosting

6. Your Rights Under Indian Law

Under the Digital Personal Data Protection Act, 2023 and IT Rules, 2011, you have the following rights:

  • Right to Access: Request a copy of your personal data we hold
  • Right to Correction: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data (subject to legal retention requirements)
  • Right to Withdraw Consent: Withdraw consent for data processing at any time
  • Right to Grievance Redressal: Lodge complaints with our Grievance Officer or the Data Protection Board of India
  • Right to Nominate: Nominate another person to exercise your rights in case of death or incapacity

To exercise any of these rights, please contact our Grievance Officer (details below).

7. Cookies Policy

We use cookies and similar technologies to enhance your experience:

  • Essential Cookies: Required for authentication and security
  • Functional Cookies: Remember your preferences and settings
  • Analytics Cookies: Help us understand how you use our services

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our services.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. Cross-Border Data Transfer

Your data may be processed on servers located outside India (Google Cloud servers). We ensure that such transfers comply with applicable Indian data protection laws and that adequate safeguards are in place to protect your information.

10. Grievance Officer

In accordance with the Information Technology Act, 2000 and rules made thereunder, the contact details of our Grievance Officer are:

Name: Grievance Officer, My Kundli AI

Email: [email protected]

Address: [Your Registered Address], India

Response Time: Within 30 days of receiving the complaint

If you are not satisfied with our response, you may escalate your complaint to the Data Protection Board of India as established under the Digital Personal Data Protection Act, 2023.

11. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: [email protected]

Website: www.mykundliai.com

By using My Kundli AI, you acknowledge that you have read and understood this Privacy Policy.